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Why try to guess what to buy your family and friends? With a WEM Card prepaid MasterCard Card you can give them exactly what they want: the luxury of choosing their own gift. The card can be used to make purchases at any West Edmonton Mall store, service, attraction or affiliated hotel that electronically accepts MasterCard.*

The recipient can use their WEM Card as many times as they like, up to the total remaining value of the card. As they use the card, the purchase amount (including taxes) is deducted from the card's total balance. When the balance is reduced to zero, the recipient can keep the card as a memento of their time spent at West Edmonton Mall.

How much does it cost? The total cost depends on the amount you choose to give. WEM Cards are available in any denomination from $20 to $500, plus a $2 handling charge. Every WEM Card is packaged in an attractive card carrier so it may be presented as a gift.

Where can you purchase it? You may purchase a WEM Card at Guest Services near Galaxyland's main gate on Level One, Phase II of West Edmonton Mall.

Give the gift that's flexible, convenient and safe: give a WEM Card!

Making a purchase is easy!

  1. Present your card and sign the receipt:

    At the time of purchase, give your WEM Card to the cashier and either sign the receipt or push Credit on the keypad. Although Debit appears on the front of your card, the card does not come with a PIN and your purchase will be declined if you push Debit.

  2. Know your balance:

    Since merchants are not able to view your WEM Card balance, know your balance before you shop. If you try to use your WEM Card to purchase an item whose value exceeds your card balance, your card will be declined. You may pay for your item by charging to your card an amount up to and including its balance, and by paying the excess amount via another method.

    Check your card balance for free at or by calling 1-877-699-3622 (1-877-MY-WEM-CARD) for 24/7 toll-free customer service.

  3. Using two forms of payment:

    To make a purchase for an amount greater than the balance on your WEM Card, you must pay the difference with a second payment method (i.e., cash, cheque, debit or credit). Make sure to tell the cashier how much you will pay with each type of payment when you make your purchase.

For general information about your WEM Card, visit or call 1-877-699-3622 (1-877-MY-WEM-CARD) ) for 24/7 toll-free customer service.

*The WEM Card is accepted everywhere MasterCard is accepted worldwide.